Poor Customer Service Essay Example | Topics and Well Written Essays - 2000 words

Poor Customer Service - Essay ExampleThey atomic number 18 after all gainful for working for the primary stakeholder, the shareholder to create value and shekels for him. It is incidental that for earning this profit, they have to be equally mindful of befitting the secondary stakeholders. Contrary to common belief, there are many stakeholders in the bank line apart from the shareholder or the stockholder. They are the employees, customers, suppliers, bankers and even the society at large who look for some benefit from the company, and in turn are also its well-wishers.The question is how to determine that the managers are acting in the best interest of the shareholders? One way is to read the annual financial results that reveal the results of their efforts in realizing profit and value for the owners of the company. But this does not reveal their competency take. The various audits and financial data only hand over that these are results of activities that have been checked for correctness but they do not reflect on what level of competence was exercised. The better and more comprehensive method is through Corporate Governance.The company is a licit entity and therefore has to enter into commercial transactions all the time for working on its business activities. These transactions are concluded by the managers on behalf of the company since the legal entity is not a person and needs agents to carry out these duties for it. This ability of the managers to enter into legal contracts and agreements makes them the agent of the company with the liability resting with the company. This situation gives rise to unequivocal behavior on the part of managers who do not carry the burden of any wrongdoing on their part. It is to control this likely misuse of power that Corporate Governance assumes importance.Business strategies and processes have to be bespoke to serve every stakeholder. Similarly, Corporate Governance rules and processes have to encompass al l activities that have a designate or indirect bearing on different stakeholders. It will not be far from the justice to say that the agency theory has little relevance on Corporate Governance.

The film Captain Phillips, Essay Example | Topics and Well Written Essays - 250 words

The film maitre d Phillips, - Essay ExampleStorming is characterized by competition and conflicts in the personal dealings. The third stage is norming where interpersonal relations are characterized by cohesion. Performing is the next stage but not all groups attain this stage. hither there is true interdependence in interpersonal relations while at the same snip members can act independently in their subgroups. The final stage is adjourning which entails terminating task activities and disengaging from the relationships.Richard Phillips, the captain of unarmed MV Maersk Alabama, and his crewmen exhibit the above mentioned stages of group development. Wary of Piracy activities in Somali coastline, the team conducts drills that clearly limn the unity and dependency that members have on each other. Storming stage sets in soon afterwards as some crewmen are engaged in conflicts with both Phillips and among themselves. It is apparent that they might not work in unity for long. Howeve r, this stage does not last for so long. It appears to have been triggered by the eminent pirate violate and the groups once again state acting cohesively. Performing, a stage characterized by true interdependence and members workings independently sets in afterwards. Captain Phillips risks his life to engage with the pirates. On the other hand, one of the crewmen turns off the top executive of one of the rooms as a strategy to shield themselves. The last stage is adjourning after the earmark of the pirates and the group terminates the task at hand as well as disengage from established

Argentine Americans Essay Example | Topics and Well Written Essays - 1750 words

Argentine Americans - adjudicate ExampleAccording to the census statistics conducted in the year 1991, the population of Argentina was approximately 32 meg which equals to 12 percent of the total population of South America. This figure makes Argentina the third most dwell field of the Continent, the first two being Columbia and Brazil. Out of the total population of Argentina, 90 percent populations are Roman Catholics. The remaining percentage comprises of Protestants Jews and they live in Buenos Aires.Argentina is both an ethnic and versatile country. Most of the population who stay in that country comprise of immigrants from Italy and Spain (Rodriguez). In the late nineteenth and twentieth centuries, other ethnic groups, including Germans, Poles, Welsh, Irish, Lebanese, Hungarians, Czechs, Danish, French, Jews, Japanese, Koreans, and Swiss also chose Argentina for settlement (Rodriguez).The country Argentina is divided into four geographical sections. The Andes Mountain is considered as the northwestern border of the country. To the east of the Andes Mountains, lies a high plateau persona which is an area that is large and grassy. This grassy area is drained by the Ro Paraguay and Ro Paran, which themselves drain into the bay like Ro de la Plata (River of Silver), the widest river on earth (Rodriguez).During the sixteenth century, approximately 3 lakh Ameri... There are almost x distinct groups who confirm got different lifestyles. For example, the fertile river valleys were farmed by a tribal group called Guaran. A nonher tribal group named Onas who lived in the southern part of the country used to hunt animals like ostriches and seals. To the north of the country lived the Araucanians and they were away from the wild animals that were in the area. Other tribes populating the area included the Incas in the northwest, the Charras in the east, and the Quechuas, Tehuelches, and Huarpes in the underlying and western regions. The Pampas inhabited the plains of the same name (Rodriguez).Immigration WavesIf the history of Argentina is observed carefully, it can be noticed that the country can be characterized as a country familiar for its immigration. But numerous environmental forces like economic factors, political imbalances and social unsteadiness have altered Argentina into not only a country of immigration but also as a country of buy the farm and emigration (Jachimowicz). Before the period of 1970s, the government of United States classified the immigrants in Argentina into a folk named Other Hispanics. However, the immigrants were considered as a relatively new group. Ever since the late 1990s a human action of factors such as dismal employment prospects, strong demand for foreign labor and finally fond policies for getting visas have led a number of Argentineans to migrate to the United States of America. An estimated 185,000 Argentines emigrated between 1960 and 1970, and the number climbed to an estimated 200,000 in the decade that followed. Primary destination for these immigrants was the United States (Jachimowicz). Over 60 percent of these Argentine immigrants are believed to have

Should Homosexuals Be Allowed to Marry Research Paper

Should Homosexuals Be Allowed to Marry - Research Paper ExampleIn the present world, with increased castrate occurring at the societal and governmental level, homosexual man and wife should be allowed. Homosexuals should be granted the opportunity to embrace since they be citizens too. There is no place under the constitution that states merrys to be second class citizens. In fact, it is clearly stated in the constitution plus the formulated Bill of Rights that all citizens have rights including homosexuals (Craig & Rimmerman, 2009). then a chance should be given to gays to hold marriages with their be cognised ones. Marriage indicating the union between dickens people should at no point be interfered by the government or the society as it does non affect them all (Lopez, 2009). Therefore, in denying homosexuals to get marriage indicates discrimination of a countrys citizens (Craig & Rimmerman, 2009). Furthermore, in the Bill of Rights or the constitution, none states disrega rding homosexuals to marry. Hence, the government should leave the union of two gay people to themselves instead of denying them. Since time immemorial, gay people have constantly been discriminated by various groups in the society, for example, religious groups. They have always been treated cruelly and some persecuted in some countries. ... Furthermore, marriage back tooth be acceptable to homosexuals when they love all(prenominal) other as it provides a solid reason to quarter the note (Gaita, 2007). Marriage is hence a fundamental right to all citizens irrespective of ones sexuality and should be respected at all times. In accordance to the constitution, minority groups like homosexuals are expected to be protected by the government and not to discriminate those (Craig & Rimmerman, 2009). Denying homosexuals, a right to marriage is in valet. Homosexuals are human beings and require to be treated equally in the society. For thousands of years, homosexuals have constantly been fight for their rights so as to be treated equally like heterosexuals (Lopez, 2009). It is sad seeing fellow human beings who are homosexuals being insulted, mistreated, imprisoned, or put to death (White, 2008). From a humanistic perspective, one would always rarity if such acts committed to homosexuals depict the human nature in people. Therefore, as the world is changing and galore(postnominal) countries have begun to embrace the concept of homosexuality in the society, so does gay marriage allowed (Gaita, 2007). Homosexuals should get matrimonial by proving a point that love sometimes can be stronger than words. In as such(prenominal) as people talk and write nasty things about not accepting gay marriages, solely when compared to heterosexual marriage where love precedes, then homosexuals too should be left alone (Gaita, 2007). Marriage among homosexuals should not be a discussion of straight people to as they have never felt the love that co exists between two gays. Further more, it is unfair to deny two homosexuals in love to marry each other. In such gay marriages, couples often strive to get love plus

Complaint and Compliment Letters Assignment Example | Topics and Well Written Essays - 1000 words

thrill and Compliment Letters - Assignment ExampleAfter 30 minutes we began boarding, this extended our arrival judgment of conviction in Montreal to conservatory 1415Hrs. We arrived in Montreal with b arly e zero(prenominal)gh time for us to make a connecting flight. I remember the agent commenting on how he thought we wouldnt make it on time.My luggage (a suitcase), which was supposed to be checked all the way through until I arrived in New Brunswick, baggage tag no. (TKY00275612) Apparently didnt make the flight. It was probably offloaded in Montreal. The ground workers in Montreal lost the luggage counter. When I made an inquiry, a (Mr Johnson) informed me that they would update me within 24hrs on any development about my luggage. It is rattling disappointing, especially with the level of customer touch the airline has maintained in the past. I expected to prolong the same treatment as the cabin crew provides when you ask for a refill or water. In this case it felt cold and u nwanted. No warmth and feeling of acceptance that used to greet clients when angiotensin converting enzyme boards the flight or when the captain says, Thank you for flying Air Canada.It has been three days since our conversation. Though we set out made contact a few times since my arrival, all I get is scanty assurances that they are looking into the matter. It has dawned on me that they have no clue as the whereabouts of my luggage hence I chose to save to you as my connecting handlers. I fail to understand on how in the modern age, with top notch security measures and technology, my luggage has not been recovered. I have launched a claim with my insurance, but the entire value of the prop and items in the luggage were double what the insurance is willing to compensate. Moreover, the luggage contained some items that are completely irreplaceable.I have made follow-up steps, including getting in touch with Toronto airport and New Brunswick customer desk to no avail. The situati on has caused me to feel like your policy is just